PRIVACY AND SECURITY POLICY

Clearance.ae. (“Clearance.ae,” “we” or “us,”) has created the following Privacy and Security Policy (“Privacy Policy”) to inform you of the following: what information we collect, when we collect it, how and why we collect it, how we use it, how we protect it, how we share it and what choices you have regarding our collection and use of this information.

This Privacy Policy applies to the following site http://www.clearance.ae, (collectively and individually, the “Sites”). Entering the Sites constitutes your acceptance and agreement to the terms contained in this Privacy Policy. If you do not agree with the terms set forth in this Privacy Policy, please do not enter the Sites.


Terms and Conditions of Use

        

WHAT INFORMATION WE COLLECT

Types of Information We Collect


We Collect Information When:


HOW AND WHY WE COLLECT INFORMATION

Technologies Used

We may use tracking pixels/web beacons, cookies and or other technologies to receive and store certain types of information. This information includes Internet Protocol (IP) addresses, browser information, Internet Service Provider (ISP), operating system, date/time stamp and clickstream data. This information helps us customize your website experience and make our marketing messages more relevant. It also allows us to provide features such as storage of items in your cart between visits. This includes our content presented on other websites or mobile applications. In order to provide the best customer experience possible, we also use this information for reporting and analysis purposes, such as how you are shopping our website, performance of our marketing efforts, and your response to those marketing efforts.

Third Party Cookies

User Experience Information

We allow third-party companies to collect non-personally identifiable information when you visit the Sites and to use that information to serve ads for our products or services or for products or services of other companies when you visit the Sites or other websites. These companies may use non-personally identifiable information (e.g., navigational, click stream information, browser type, time and date, subject of advertisements clicked or scrolled over, etc.) during your visits to the Sites and other websites in order to provide advertisements about our goods and services likely to be of interest to you. These parties may use a cookie or a third party web beacon, or other technologies, to collect this information.

To opt out of third-party vendors' cookies, see the "What Choices Do You Have?" section of this Privacy Policy for instruction how to do so.

In order to improve customer online shopping experience, help with fraud identification, and to assist our customer care representatives in resolving issues customers may experience in completing online purchases, we use tools to monitor certain user experience information, including, but not limited to, login information, IP address, data regarding pages visited, specific actions taken on pages visited (e.g., information entered during checkout process), and browser information.

Information from Other Sources

We may also obtain information from companies that can enhance our existing customer information to improve the accuracy and add to the information we have about our customers (e.g., adding address information). This may improve our ability to contact you and improve the relevancy of our marketing by providing better product recommendations or special offers that we think will interest you.

Public Forums

Any information you submit in a public forum (e.g., a blog, chat room, or social network) can be read, collected, or used by us and other participants, and could be used to personalize your experience. You are responsible for the information you choose to submit in these instances.


HOW WE USE THE INFORMATION WE COLLECT

Product and Service Fulfillment

Marketing Purposes

Internal Operations

Fraud Prevention

Legal Compliance


HOW WE PROTECT THE INFORMATION WE COLLECT

Security Methods

We maintain technical, administrative, physical, electronic and procedural safeguards to protect the confidentiality and security of information transmitted to us. To guard this information, the Sites use Transport Layer Security (TLS) where we collect personal and sensitive information. SSL encrypts your credit card number, name and address so only we are able to decode the information.

E-mail Security

Please note that e-mail may not be encrypted and is not considered to be a secure means of transmitting credit card information. “Phishing” is a scam designed to steal your information. If you receive an e-mail that looks like it is from us asking you for certain information, do not respond. Though we might ask you your name, we will never request your password, credit card information or other information through e-mail.

Information About Children

We recognize the particular importance of protecting privacy where children are involved. We are committed to protecting children's privacy and we comply fully with the Children's Online Privacy Protection Act (COPPA). We will never knowingly request or collect personal information from any person under 18 years of age without prior verifiable parental consent. If we become aware that an individual is under the age of 18 and has submitted any information to us, for any purpose without prior verifiable parental consent, we will delete his or her information from our files.

Additional Security

We also ask customers to carefully review their accounts and immediately report any unexpected activity to us and their issuing bank or credit card company. We ask all our customers to take measures to help protect information in their online accounts, including the following:


HOW WE SHARE THE INFORMATION WE COLLECT

General Policy

The Clearance Family

Service Providers

Legal Requirements

When You Direct Us

Business Transfers


WHAT CHOICES DO YOU HAVE

E-mail

Clearance.ae Cookies


HOW DO YOU ACCESS AND UPDATE THE INFORMATION

In order to keep your information accurate and complete, you can access or update some of your information in the following ways:
If you have created an account, you can log in and update your account information, including contact, billing, and shipping information.
Contact us with your current contact information and the information you would like to access. We will provide you the information requested if reasonably available, or will describe more fully the types of information we typically collect.


PRIVACY POLICY SCOPE

This Privacy Policy applies to all current or former customer information collected by or provided to us.
The Sites may offer links to other sites. If you visit one of these sites, you may want to review the privacy policy on that site. In addition, you may have visited our website through a link or a banner advertisement on another site. In such cases, the site you linked from may collect information from people who click on the banner or link. You may want to refer to the privacy policies on those sites to see how they collect and use this information.


PRIVACY POLICY REVISIONS

By accessing the Site or interacting with us, you consent to our use of information that is collected or submitted as described in this Privacy Policy. We may change or add to this Privacy Policy, so we encourage you to review it periodically.


Delivery Policy – Products

Please keep the proof of delivery receipt signed/confirmed by the registered customer
Shipping Normally takes 3-4 working days from the time of processing the order. Any order after 16:00 hrs will be processed the next working day
Delivery fees are fixed by the logisitics provider either Aramex or any other provider chosen by us. Delivery in UAE is charged depending on weight of the goods as per pricing of the courier company.


For Payment Confirmation – Services

Customers will recieve an email notification as proof of payment confirmation.


Refund Policy

Refunds will be made onto the original mode of payment and will be processed within 10 to 45 days depends on the issuing bank of the credit card.

We will refund or replace the item if:


Cancellation Policy


Contact Us

MASTER OUTLET TRADING

Sales@clearance.ae

+971566710044

No.78, Al habtoor warehouse compound, Al Qusais Industrial Area 3

Dubai

United Arab Emirates